about the course
What will you learn?
Learn the fundamental skills of the information technology (IT) sector including hardware and software skills required for the generation, storage, retrieval, transmission, and protection of digital information. Students will get the opportunity to work independently and as part of the team to acquire the knowledge to deliver quality technical support, troubleshoot technical problems, and summarise solutions in technical reports for different clients.
Core concepts taught include programming fundamentals, information security, system server administration, and scripting. Career opportunities available in the industry include roles as a Junior IT Technician, IT Support Analyst, or working in Network Administrations.
This course prepares learners to function as part of a member of an IT project team. Practical skills in effective communications and accurate technical communications are applied in real-world organization scenarios. Learners will also be introduced to roles within a project team as it relates to project management methodologies.
Learners will engage with project scoping, planning, costing, and execution principles as it relates to information technology (IT) projects. Working in teams, learners will be exposed to multiple project management methodologies while applying their skills in real-world scenarios and case studies within the IT industry. Emphasis will be placed on the scoping needs and associated cost analysis for IT projects.
Computer programming is central to software development. In this course, learners analyze basic problems to design solutions, then create programs that address those problems. The course also contrasts current and past approaches to programming and programming tools through collective discussion.
Learn to build simple local area networks (LAN), perform basic configurations for routers and switches, and implement IP addressing schemes. This course introduces the architecture, structure, functions, components, and models of the internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media, and operations provide a foundation for the curriculum.
Learners will gain fundamental knowledge about how computers work, the various computer components, terminology of computer systems and their peripherals, and the functionality of the hardware for desktop computers and other devices. Learners will then be equipped with the operating systems of the hardware and how it all comes together in a business environment.
Learners will gain the fundamental skills in the design and operations of storage architectures in terms of self service, elasticity and scalability. Introduction to the new technologies supporting the changing cloud market from a business perspective will be emphasized. Upon completion of this course learners will know how to interface with cloud services, such as SaaS (software as a service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service), and BPaaS (Business Process as a Service).
In this course, learners develop a security mission to meet an organization’s requirements. Learners map the architecture of a network in anticipation of constructing security plans. Focus falls on the major components within a typical network as well as the tools and techniques fundamental to information security.
Learners will explore routing and switching topics and concepts in this Cisco Academy course. Focus on the architecture, components, and operations of routers and switches inside a network. Learn how to configure and verify router interfaces using advanced configuration commands and addressing schemes.
This course provides experience in open system servers through the use of both text and graphical user interfaces. Focus falls on activities such as the installation and configuration of servers, connecting and communicating over a network, managing files, setting up file and directory pathways, performing basic Unix/Linux commands, as well as addressing Shell basics, the fundamentals of system security, and firewalls.
Learners will gain the skills required to perform administrative tasks on a Microsoft Windows Server operating system. Basic skills that they will learn include installation, user account creation and management, permissions, printing, hardware, disk storage, and operating system configuration management tools.
Learners will gain the skills to set up and examine components of virtual systems as well as the configuration and management of virtual servers on enterprise systems.
Learners will study the basic concepts, structures, and processes organizations use to successfully manage Information Technology and business. This course will review global best practices and look at how implementation of service and change management can contribute to quality customer service and support.
Learn to troubleshoot like a pro. Gain deeper understanding of switching configurations, troubleshooting methods, and troubleshooting concepts. Learn to interpret network diagrams and configure, verify, and troubleshoot VLANs, interVLAN routing, VTP, trunking on Cisco switches, and RSTP operation.
This course will teach technical competency of server issues operating on a variety of platforms and technology, including installation, configuration, upgrading, maintenance, environment, troubleshooting, and disaster recovery.
This course will give learners the skills they need to install, configure, and administer Window Server Active Directory. Learners will also learn transmission protocols, their applications, as well as security and remote access as it relates to a Window Server environment.
This course will build upon the skills developed in MGMT1103 to further enhance the learner’s technical communication skills in the business environment.
Learners will gain the skills they need to use programming skills for task
automation framework for administration of servers, clients, and networks. After completing this course learners will know software and hardware installation, hardware and software configuration, user account creation and management command environment, and how to write and maintain scripts.
In this course, learners have the opportunity to explore the configuration troubleshooting of DHCP and DNS operations on a router and describe the impact of Voice and Video Over IP on a network. Additionally, learners gain greater understanding of troubleshooting WAN implementation and configuration issues.
This course provides a foundation for the principles underlying IT actions and decision-making required to plan and provide quality technology services to clients and businesses. IT skills and competencies that are introduced in the classroom are practiced and assessed in the information technology laboratory.
In this course, learners utilize the skills they have developed throughout the Information Technology Systems diploma to work on a real-world project, gaining the experience they will need to enter the workforce.
How to apply to this course?
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